Privacy Policy

Effective Date: 25/05/2025

At CafeSo, accessible from our app and services, one of our main priorities is the privacy of our users. This Privacy Policy document outlines the types of information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

a. Personal Information

When you use CafeSo, we may collect personal information such as:

Name

Phone number

Email address

Delivery address

Payment information (processed via third-party gateways)

b. Usage Information

We may collect non-personal data like device type, operating system, app usage patterns, and crash reports to improve app performance.

c. Location Data

With your permission, we may collect real-time location data to help you track your orders and for efficient delivery.

2. How We Use Your Information

We use the collected information to:

Process and deliver your food orders

Improve our services and user experience

Communicate order status and updates

Send promotional messages (with your consent)

Detect and prevent fraud or misuse

3. Sharing of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

Delivery personnel for order fulfillment

Third-party service providers (e.g., payment gateways)

Law enforcement when required by applicable laws

4. Data Security

We implement appropriate security measures to protect your data. However, no method of transmission over the internet is 100% secure.

5. Your Rights and Choices

You may:

Access or update your personal information

Delete your account by contacting us

Opt out of promotional emails anytime

6. Children's Privacy

CafeSo does not knowingly collect data from children under the age of 13. If we learn we have collected such data, we will delete it promptly.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be notified within the app or via email.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: CafeSoFood@gmail.com